At 77pak, the privacy and security of every Pakistani player's personal data is a core obligation — not an afterthought. This Privacy Policy explains in plain, honest terms exactly what data we collect, why we collect it, how we use it, who we share it with, and what rights you hold over your own information at all times.
These are the core commitments that shape how 77pak handles your personal information every single day.
77pak only collects personal data that is strictly necessary for the operation of your account, the processing of payments, and compliance with our international gaming licence. We do not harvest data speculatively or sell it to advertisers.
All data transmitted between your device and 77pak's servers is protected by industry-standard TLS 1.3 encryption. Sensitive stored data, including payment details and identity documents, is encrypted at rest using AES-256.
Every 77pak player holds enforceable rights over their personal data, including the right to access, correct, and request deletion of information we hold about them. Requests are processed within 30 days of receipt.
77pak will never sell, rent, or trade your personal information to unrelated third parties for commercial purposes. Period. The data you provide belongs to you and is used only to operate and improve your 77pak experience.
77pak retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by our licensing obligations. When data is no longer needed, it is securely and permanently deleted.
In the unlikely event of a data breach that poses a risk to your rights, 77pak commits to notifying affected players within 72 hours of becoming aware of the incident, with clear information on what happened and what steps are being taken.
77pak ("the Company", "we", "us", "our") is an internationally licensed online gaming and sports betting platform accessible at https://77pak.pro. We offer cricket betting, casino games, live dealer experiences, slot machines, and a range of other gaming products primarily to players based in Pakistan and other permitted jurisdictions.
This Privacy Policy applies to all personal data collected through the 77pak website, any associated mobile applications, customer support channels, and any other touchpoint where you interact with 77pak as a business. It governs how we handle the personal data of all registered players, prospective players, and visitors to our platform.
For the purposes of applicable data protection legislation, 77pak acts as the data controller in respect of all personal information collected and processed as described in this Policy. Any questions regarding this Policy or your personal data may be directed to our Data Protection contact, whose details are provided in Section 13 below.
77pak collects personal data from you directly when you register an account, make a deposit or withdrawal, contact our support team, or use any feature of the platform. We also collect certain data automatically as you browse and interact with the site. The categories of data we collect are set out in the table below.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, gender | Registration form, KYC verification documents |
| Contact Data | Email address, mobile number, residential address (city, province) | Registration form, account settings |
| Financial Data | JazzCash/EasyPaisa account number, bank account details, USDT wallet address, transaction history | Deposit and withdrawal forms |
| Technical Data | IP address, browser type and version, device type, operating system, screen resolution | Automatically via server logs and cookies |
| Usage Data | Pages visited, games played, bets placed, session duration, click paths | Automatically via analytics tools |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, cooling-off periods requested, self-exclusion status | Player protection tool interactions |
77pak does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where this is specifically required for identity verification under our licensing obligations.
77pak uses the personal data we collect for the following purposes. For each purpose, we have identified the legal basis on which we rely, as described further in Section 4.
We use your identity and contact data to create and maintain your 77pak player account, verify your identity, enforce our one-account-per-player policy, and communicate important account-related notices to you. This includes verification emails, security alerts, and notifications about changes to our Terms or this Privacy Policy.
Your financial data is used to process deposits and withdrawals via your chosen payment method — whether that is JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20. We share the minimum necessary payment data with our authorised payment processors to complete transactions securely.
As a holder of an international gaming licence, 77pak is required to conduct Know Your Customer (KYC) identity checks, Anti-Money Laundering (AML) screening, and age verification for all players. Your identity, contact, and financial data are used to fulfil these obligations. Compliance data may be retained for a period specified by our licensing authority, even after account closure.
Technical data, usage data, and financial data are analysed by our automated fraud detection systems to identify unusual patterns, prevent duplicate account registration, detect bonus abuse, and protect the platform against money laundering and other financial crimes. This processing is essential to maintaining the integrity of the 77pak platform for all players.
We retain records of responsible gaming tool activations — including deposit limits, cooling-off periods, and self-exclusions — to ensure these protections remain effective and cannot be easily circumvented. This data is also used to identify players who may be showing signs of problematic gambling behaviour, so that our support team can intervene appropriately.
Communications data collected through our support channels is used to handle your queries, investigate complaints, and improve the quality of our customer service. Support transcripts are retained in accordance with the retention schedule outlined in Section 7.
Aggregated and anonymised usage data is used to analyse how players interact with the 77pak platform, identify popular game categories, and guide improvements to our user interface and product offerings. This analytics processing does not involve data that can directly identify you as an individual.
77pak processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:
77pak does not sell, rent, or trade your personal data. We share personal data only where it is strictly necessary and with the following categories of third parties, each of whom is bound by appropriate data protection obligations:
To process deposits and withdrawals, we share the minimum necessary financial and identity data with our authorised payment partners, which include JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 network infrastructure providers. These parties process your data solely for the purpose of completing your requested transaction.
To fulfil our KYC obligations, we use accredited third-party identity verification services to authenticate your identity documents. These providers process your identity data under strict confidentiality agreements and do not retain data beyond the period required for verification.
We use third-party financial crime screening tools to check player accounts against international sanctions lists and known fraud databases. This processing is mandatory under our gaming licence terms.
77pak may disclose personal data to our licensing authority, law enforcement agencies, financial intelligence units, or other public bodies where we are legally required to do so, or where disclosure is necessary to prevent, detect, or investigate criminal activity.
Where you play games provided by third-party game studios integrated into the 77pak platform, limited technical and gameplay data may be shared with those providers for the purpose of delivering the game experience and resolving technical disputes. Game providers do not receive financial or identity data.
77pak does not share your personal data with advertising networks, data brokers, social media platforms, or any party for the purpose of targeted advertising or profiling.
77pak uses cookies and similar tracking technologies to operate the platform, remember your session, and gather anonymised analytics data. Cookies are small text files stored on your device by your browser. The types of cookies we use are described below.
These cookies are essential for the 77pak website to function. They enable core features such as secure login sessions, account authentication, and fraud prevention. Without these cookies, the platform cannot operate correctly. These cookies are placed without requiring your consent, as they are technically indispensable.
With your consent, we use analytics cookies to collect anonymised data about how players navigate the 77pak platform — including pages visited, session duration, and device type. This data is used solely to improve platform performance and user experience. We do not use analytics data to build individual profiles.
These cookies remember your platform settings and preferences, such as your preferred language or display options, so you do not need to re-configure them on each visit. You may delete preference cookies at any time through your browser settings without affecting your access to the platform.
You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair the functionality of the 77pak platform, including your ability to log in. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
77pak retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, to operate and improve the platform, and to meet our legal and regulatory obligations. The following retention periods apply as a general guide:
When personal data reaches the end of its applicable retention period, it is securely and permanently deleted or anonymised in a manner that makes re-identification impossible.
As a 77pak player, you hold the following rights over your personal data. You may exercise any of these rights by contacting us via the details in Section 13. We will acknowledge your request within 5 business days and aim to complete it within 30 calendar days.
You have the right to request a copy of all personal data 77pak holds about you, along with information about how it is being used, who it has been shared with, and for how long it will be retained.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly through your 77pak account settings without needing to contact us.
You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where it has been unlawfully processed. Please note that erasure requests may not be fulfilled where 77pak is required to retain data to comply with legal obligations, including our gaming licence's AML record-keeping requirements.
Where processing is based on your consent or on a contract with you, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted directly to another data controller where technically feasible.
Note on erasure and self-exclusion: If you have activated a self-exclusion, we are legally and ethically required to retain sufficient information to prevent you from re-registering during your exclusion period. A request for full data erasure during an active self-exclusion cannot be fully honoured, as your safety takes precedence.
77pak takes the security of your personal data seriously and has implemented a layered security architecture to protect information against unauthorised access, accidental loss, destruction, or alteration. Our security measures include, but are not limited to:
While 77pak employs robust security controls, no internet-connected system can be guaranteed 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 77pak will notify affected players and, where required, the relevant regulatory authority, within 72 hours of becoming aware of the incident.
The 77pak platform may from time to time contain references or links to content provided by third-party game studios or service partners. This Privacy Policy applies exclusively to data processed by 77pak and does not extend to the privacy practices of any third-party websites or services that may be accessible from our platform.
77pak does not exercise control over the data collection or privacy practices of third-party game providers or other external services. We encourage you to review the privacy policies of any third-party services you interact with independently of the 77pak platform. 77pak accepts no responsibility or liability for the privacy practices of any third party.
The 77pak platform is strictly intended for persons aged 21 and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Registration on the platform requires a declaration of age, and all accounts are subject to age verification as part of our KYC process.
If 77pak becomes aware that it has inadvertently collected personal data from an individual who is under the age of 21, we will immediately suspend the associated account, delete all personal data collected, and where required, report the matter to relevant authorities. If you believe a minor has registered on the platform, please contact us immediately at the address in Section 13.
Parents and guardians who are concerned about minors accessing gambling websites are encouraged to use parental control software to restrict access to age-restricted online content on shared devices.
77pak reserves the right to update or amend this Privacy Policy at any time. When material changes are made — such as changes to the categories of data we collect, the purposes for which we use it, or the third parties we share it with — we will notify registered players via the email address associated with their account and by displaying a prominent notice on the 77pak platform for a minimum of 30 days prior to the changes taking effect.
Minor or administrative updates, such as corrections to typos or clarifications of existing policy language, may be made without prior notification but will always be reflected in the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how 77pak protects your data.
Your continued use of the 77pak platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any changes made to this Policy, you should discontinue use of the platform and contact us to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 77pak holds about you, please reach out to our dedicated support team. We are available 24 hours a day, 7 days a week, in both English and Urdu.
Please include your registered username and a clear description of your request or concern in all correspondence. We aim to acknowledge all privacy-related requests within 5 business days and to fully resolve them within 30 calendar days.
Data protection enquiries: [email protected] — available 24/7, responses within 5 business days.
For more information about your rights and responsible gaming protections, please also visit our Responsible Gaming page and review our Terms & Conditions.
You know exactly how 77pak handles your data. Head in and enjoy Pakistan's most trusted online casino and cricket betting platform — with confidence that your information is in safe hands.
21+ only. Please gamble responsibly. All data handled in accordance with this Privacy Policy.